Microsoft's 10 Business Agents and Where Agents Go Next

Originally published in Chinese on October 22, 2024. Microsoft releases 10 AI agents for enterprise digital transformation Microsoft has recently introduced 10 AI agents, meant to raise business efficiency in sales, service, finance and supply chain. The agents will be built into Dynamics 365, and public preview is expected later in 2024. In November, users will be able to use Copilot Studio to build and manage them. What the agents do Sales Sales qualification agent: analyzes and researches potential customers and decides which sales opportunities to follow up first. Sales order agent: automates order intake, from order entry to confirmation.