AI Workflows Are the Next Step for Chat Products

Originally published in Chinese on August 29, 2024. AI workflows as a flexible way to meet needs An AI workflow is a more flexible way to meet a need. It lets users freely combine apps, knowledge bases, plugins, intent recognition, scheduled tasks, and other capabilities, so that an AI agent understands and carries out complex tasks that follow a process. Types of workflow platforms Workflow platforms in the industry today fall into two main types. Workflows built inside model companies' products Model companies build workflows inside their own model products. Chat apps all have ways to build and configure workflows. Some appear in the form of an agent, and others connect many plugins and services beyond the agent for users to call as they like. They mostly build workflows on their own models, and some platforms are compatible with other companies' models. Independent workflow platforms